What is Veflow
A platform overview — AI Agents, CRM, and ERP in one workspace.
Veflow gives your company a single workspace to automate customer conversations and run day-to-day operations.
The modules
| Module | What it does |
|---|---|
| AI Agents | Build chat agents powered by large language models. Attach knowledge bases so they answer from your documents, and plugins/tools so they can act. |
| Conversations | An inbox of every conversation your agents have — from the web widget, Telegram, or WhatsApp. |
| Veflow Assistant | A built-in assistant for your own team that can work across the platform's data and skills. |
| CRM | Contacts and companies, email (Gmail), calendar with Google sync, tasks, automated follow-ups, lead finder, and an AI video generator. |
| ERP | Purchasing (requests, orders, goods receipt, invoices, vendors) and inventory (warehouses, stock movements, opname, transfers) with reports. |
| Billing | A subscription with monthly AI credits that AI features consume. |
How the pieces connect
- You upload documents into a knowledge base — Veflow indexes them so agents can retrieve relevant passages when answering.
- You create an AI Agent, attach knowledge bases and plugins, and shape its behavior in the studio.
- You publish the agent to a channel: an embeddable website widget, a Telegram bot, or WhatsApp.
- Conversations flow into the inbox; leads captured by agents can feed the CRM and its automated follow-ups.
- Behind the scenes, background jobs keep things fresh: calendar sync, follow-up sending, purchasing and inventory monitoring, and monthly credit renewal.
Workspaces and roles
Veflow is multi-tenant: everything lives inside your company workspace, and your data is visible only to your company.
- Admin (SUPER_ADMIN) — manages the workspace: users, agents, plugins, billing.
- Member — works with the modules the admin enables.
- ERP roles — access to ERP pages is gated by a separate ERP role assigned per user.
Continue with Getting Started.